CleatScout

Terms of Service

These terms govern use of CleatScout at cleatscout.com. By creating an account or using the service, you agree to them. This is a practical product agreement, not legal advice.

Effective date: November 12, 2026

The service

CleatScout provides recruiting profiles, team pages, messaging, live scoring, and tournament tools for baseball and softball. Features may change. Some capabilities (for example card payments) only work when the matching provider is configured on the deployment.

Accounts and age

You must provide accurate signup information.
Players under 18 need parent or guardian approval before the player account can log in. Parents and guardians who approve or create linked accounts are responsible for supervising that use.
Team and director accounts should be created by adults authorized to represent the organization.
You are responsible for keeping your password confidential and for activity on your account.

Acceptable use

Do not use CleatScout to:

Harass, threaten, stalk, or exploit anyone — especially minors.
Upload or share illegal content, including child sexual abuse material.
Spam, scrape at abusive rates, or attempt unauthorized access to accounts or systems.
Post others' private contact details without permission.
Impersonate another person, club, college, or official.
Interfere with scoring integrity, brackets, or payments in a deceptive way.

We may remove content, suspend accounts, or involve authorities when we believe these rules are broken.

Your content

You keep ownership of the profile text, photos, video, chat messages, and other content you submit. You grant CleatScout a worldwide, non-exclusive license to host, display, reproduce, and distribute that content as needed to operate and promote the service (for example showing a highlight to signed-in members). You represent that you have the rights to submit the content and that it does not violate others' rights.

Tournaments and payments

Tournament listings, fees, and refund rules are set by the director or organizer who posts the event. When Stripe checkout is used, payment is processed by Stripe under Stripe's terms. Reservation holds and paid entries follow the status shown in CleatScout and any refund policy the organizer states. CleatScout is not the merchant of record for every event; contact the organizer first for refund disputes about a specific tournament.

Recruiting and communications

CleatScout is a directory and messaging tool, not a guarantee of scholarships, roster spots, or college interest. Users decide whom to contact. Respect parent approval settings for under-18 recruiting and chat.

Privacy

Our Privacy Policy explains how we handle personal information. Using CleatScout means you also agree to that policy.

Termination

You may stop using CleatScout at any time. We may suspend or terminate access if you break these terms, create risk for others, or if we need to shut down or transfer the service. Some provisions (including ownership licenses already exercised, limitation of liability, and payment records) survive termination.

Disclaimers

CleatScout is provided “as is.” We do not warrant uninterrupted or error-free service. To the fullest extent allowed by law, CleatScout and its operators are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost opportunities, lost data, or recruiting outcomes. Our total liability for any claim relating to the service is limited to the greater of (a) amounts you paid to CleatScout for the service in the three months before the claim or (b) USD $50.

Changes

We may update these terms. The effective date will change when we do. Continued use after an update constitutes acceptance. If you disagree, stop using the service and request account deletion.

Contact

Questions about these terms: privacy@cleatscout.com